Frequently Asked Questions
The reception is open 24 hours and our colleagues will be at your service day and night.
Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after.We will store your luggage free of charge on your check-in and check-out days.
A wireless internet connection is available and free of charge throughout the hotel.
The guest rooms feature hi-speed web connectivity.
Hotel check-in time is at 2.00 p.m.
Hotel check-out time is at 11a.m.
Our guests should be at least 16 years old.
Yes, the hotel is conveniently located only 4,5km from the center of the city.
Yes, we accept Visa and MasterCard.
Yes, your card information is secure.
Certainly, you can have room service on request to the reception desk and upon additional charge.
Certainly, we can arrange a tour guide for you.
You can request a room for day use at least 2 days before the departure date at the Reception desk.
Day use depends on availability and it additional charge applies.
The full address of Airis Suites is “Paradisou 3, Makris Toixos-Agii Apostoloi, Chania, Crete, Greece -73100”.