Frequently Asked Questions
The reception is open 24 hours and our colleagues will be at your service day and night.
You may leave your luggage with us on your day of arrival and departure. Alterntively, there are lockers available for a small extra charge.
A wireless internet connection is available and free of charge throughout the hotel.
The guest rooms feature hi-speed web connectivity.
Check in is from 3 p.m. onwards. Early check in is subject to availability.
Hotel check-out time is at 11a.m.
Our guests should be at least 16 years old.
Yes, the hotel is conveniently located only 4 km from the center of the city. There is regular public transport to and from Chania.
Yes, we accept Visa and MasterCard.
Room service is available for breakfast for an additional tray charge. You may book Room Breakfast either at the Front Desk or Restaurant a day earlier.
Certainly, we can arrange a tour guide for you.
You can request a room for day use at least 2 days before the departure date at the Reception desk.
Late Check Out depends on availability and it additional charge applies.
The full address of Airis Suites is “Paradisou 3, Makris Toixos-Agii Apostoloi, Chania, Crete, Greece -73100”.